bornevia team

There’s no shortage of SaaS or CRM offerings for businesses in the U.S. But there are other markets around the world that don’t necessarily have the same offerings to cater to their businesses.

As an engineer in the Bay Area, Benny Tija realized that there may be a market for a product that he could build in his home country of Indonesia. So, he and his co-founder left their other jobs to start Bornevia. Read about the business and what it offers to Asian businesses in this week’s Small Business Spotlight.

What the Business Does

Offers an SaaS multi-channel customer support platform.

The help desk platform includes channels like email, Twitter, Facebook, WhatsApp, live chat and SMS in one ticketing platform. So, the businesses that use it can communicate with their customers in a variety of different ways.

Business Niche

Being the first startup in Indonesia to build a SaaS CRM platform for customer service.

Tija, CEO and co-founder of Bornevia, told Small Business Trends, “Many of


[Read the full story here ]
Source: Small Business Trends